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Frequently Asked Questions- Moonwalks - Bounce Houses - Party Games - Snow Cones - Concessions - Party Rentals - LICENSED and INSURED Delivery and Set Up:-BigTop Bouncers will deliver, set up and take down the equipment. -Set up and pick up normally takes about 15-30 minutes. -Free Delivery Within 30 miles. $3 per mile after 30 miles. Rentals are all day rentals. All day is 6-8 hours. Overnight rentals are available. Location of set up: -The best place for set up would be a level grassy area. -Sandy areas tend to track sand into inflatable. -All inflatable's are anchored down. If you need to set up on concrete, asphalt please let us know. We must be notified of a concrete/asphalt setup before delivery. -Make sure there are no underground irrigation pipes and/or buried telephone cables or electric lines close to the perimeter of the bounce site. -Please do not run sprinklers or mow lawn the same day in the setup area. -Please make sure the setup area is clear of any waste/debris. Power source & Water source: -All of the items require a power source. The standard household outlet (110) will be fine. -BigTop supplies an 80 foot extension cord please keep that in mind when thinking of the placement of the inflatable item. -If you are having the party at a park please check on the power source. A generator can rented for an additional charge. -be sure to test your outdoor outlets, if you don't use them often, you may not be aware they don't work until time for setup. -Please let us know before delivery if a generator will be needed. -Water slides will need to be able to connect your garden hose. Space required for set up: -Please allow a 20 by 20 area for the standard moonwalk. Keep in mind that moonwalks also have different heights from 15 to 24. -Our water slides range from 25 to 40 in length so ask about the space required for the slide you are requesting. Contract/Waiver: -The inflatable item will not be set up unless the contract/ liability waiver is signed. Deposit & Payment: -Payment can be made in the form of cash, check, visa, or MasterCard at the time of set up. Rain Policy: -Our moonwalks do have a roof on them. However if there will be high chance of an all day rain and you do not wish to keep your reservation you can cancel without a cancellation fee. You must contact us at 352-585-1875 before 8:00am to avoid a cancellation fee. Insurance: -We carry a $2,000,000 insurance policy and can setup in Hernando, Citrus, Pasco, Pinellas, Hillsborough County Parks.
All units are cleaned with
MATT-KLEEN
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